[dms-discuss] Plotter Fully Operational

Robert Nickerson rob at omsoft.com
Thu Oct 13 09:11:58 PDT 2016


Hi

How exceptional!

RAN


On 10/12/2016 9:23 PM, Roland Synnestvedt wrote:
> Hi Everyone,
>
> I finally had some free time today and setup the plotter.
> The torx screwdriver for the screws on the back panels is 
> rubber-banded to the printer's user guide
> Official error codes for the plotter can be found here 
> <http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpp03771>
> In case anybody else gets similar issues I've outlined my steps for 
> error codes I encountered below:
>
> 1. LCD "ERROR 1f50007 Hard Disk Failure"
>
>     Reading up online said this may be a power supply problem so it
>     may come back
>     Gone after a reboot (power switch at back of printer), never
>     showed up again
>
> 2. LCD: "Boot FAILED Contact HP representative"
>
>     Gone after another reboot (power switch at the back of the printer)
>
> 3. LCD stuck at "Spinning up disk..Ok" after repeated reboots
>
>     Found HP docs here
>     <http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=82240&docId=emr_na-bpp03893&docLocale=en_US>,
>     but went through every step with no luck
>
>     Turned off and unplugged printer, opened hard drive enclosure,
>     took foam holder off hard drive, plugged printer in, turned on
>     printer, and it worked. No idea why.
>
> 3. LCD: "System error ffffffff 01dc0077 switch off/on if problem 
> persists contact HP support"
>
>     Rebooted with no luck
>     Used HP error code guide, led me here
>     <http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpp03771#N100B4>
>
>     Fixed by rebooting with network cable unplugged
>
> 4. LCD: "Printheads REPLACE"
>
>     Entered printhead menu to find culprit printhead
>
>     Re-seated offending printhead
>
>
> After all this was done I was able to follow the media loading guide 
> in the User Manual to load the paper, and the plotter was ready to 
> print! It's in Sleep mode right now, so to turn it on just press the 
> power button on the front.
>
> -Roland
>
>
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